Gloria Spencer
Director Contact Centers @Intermountain Health
Idaho Falls, ID, US
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WORK HISTORY
Jun 2025 — Present
Director Contact Centers @Intermountain Health
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SKILLS
Co-LocationWireless TechnologiesLeadershipBusiness Process ImprovementManagementAvaya TechnologiesTelephonyMplsAvaya ProductsCall CenterSales OperationsCustomer RetentionCustomer ServiceVendor ManagementCall CentersCross-Functional Team LeadershipBroadbandChange ManagementAvayaUnified CommunicationsMultiprotocol Label Switching (Mpls)TrainingVoipSolution SellingVoice Over Ip (Voip)Operations ManagementWirelessContact CentersCustomer ExperienceManaged ServicesSales ManagementTelecommunicationsProcess Improvement
ABOUT GLORIA SPENCER
Director Contact Centers
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