Gloria S.

About Gloria S.

Overall 10+ years of IT industry along with UiPath, Robotic Process Automation with OCR Tools.• Developed end-to-end automation solutions involving process discovery, solution design, development, testing and deployment in UiPath• Experience in automating Retail, Logistics, Accounting, Mortgage and Financial clients• Strong experience in UiPath to automate Web/Desktop/Native/Citrix applications, Excel Integration, PDF Integration, Image Recognition, OCR technologies (MODI, TESERRACT and ABBYY) and Python activities• Experience working with VDIs in Azure environment• Worked with solution architect to prepare Process Definition Document (PDD) and Solution Design Document (SDD) and trained SMEs to work with BOTS in Production• Peer reviewed all the processes for day-to-day problem-solving issues when arises • Used technologies such as PDF data handling, email automation, mainframe automation, web application and SAP • Experience working on Waterfall and Agile Methodologies - Scrum executing through sprints • Experience in developing Scope/Vision Documentation, Project Plan, tracking Project Process, and managing resources to ensure successful delivery• Involved in the designing solutions utilizing RPA (Robotic Process Automation) software, maintain technical responsibility for project delivery as the technical resource on a project• Expertise in the management of User Request Change, and handle User Conflicts• Extensive experience in documentation of business requirements and functional specifications, including BRD, FRD

Experience

1. Business Analyst

   Veolia

   Aug 2024 — Present

   As part of the organization\'s Digital Transformation, implementation of the Robotic Process Automation (RPA) program is a strategic initiative to streamline operations, reduce manual effort, and enhance overall efficiency. This initiative not only is accelerating process execution and improve accuracy, also fostering innovation and agility across departments. By embedding automation into core business processes, the program is delivering measurable cost savings, increased productivity, and strengthen the organization\'s ability to scale operations while maintaining quality and compliance standards.

Education

• Dr. C. V. Raman University, Kota Bilaspur

  Master of Business Administration - MBA