Gloria Premis
Embracing challenges and empowering growth, one connection at a time
- Role
- Outreach and Engagement Specialist at Pomelo Care
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Gloria Premis
With a strong background in marketing and sales, I am dedicated to driving business…
Experience
Outreach and Engagement Specialist
Oct 2024 — Present · US
Enroll patients in Pomelo Care’s personalized healthcare services through outbound calls and digital outreach - Educate patients on clinical and social resources available through their health plans - Manage inbound calls to address questions, concerns, and provide guidance on care support - Collaborate with healthcare providers and community organizations to coordinate care and services - Achieve enrollment goals by meeting or exceeding key performance indicators (KPIs)- Document all patient interactions and maintain accurate records to ensure continuity of care - Schedule appointments and follow-up care to support patients and families - Participate in ongoing training to stay updated on healthcare trends and best practices - Work independently and within a team to deliver results in a fast-paced, remote environment
Education
Fort Lauderdale High School
High School diploma
Year Up
Business
2021
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