Gloria Pearce

About Gloria Pearce

Experienced Senior Director Of Operations with a demonstrated history of working in the internet industry. Skilled in Operations Management, Sales, Professional Services, Data Center, and Management. Strong information technology professional graduated from United States Air Force.

Experience

1. Senior Director Platform Operations

   Akamai Technologies

   Jan 2005 — Present · Cambridge, MA, US

   Drive oversight for our Global Performance and Operations team of 200+, working with training, compliance, data analysis and reporting. Introduced tools which increased automation introduce efficiencies gains yoy 8%, reducing cost while improving consistency and MTR.Responsible for all aspects of 7X24 monitoring, management, and maintenance highly distributed network with over servers, built systems, tools and processes to allow scale to accommodate growth. Built international presence and redundancy by opening Operations Centers in Krakow, PL while deployed there for two years. Reduced escalations to Engineering and Product teams by implementing strategic changes with in organization.Manager 20••••09Senior Manager 20••••12Director 20••••16Senior Director 2016-present

Education

• United States Air Force

  Security Police

  1980 — 1984

Skills

• Leadership
• Solaris
• Virtualization
• Start-Ups
• Networking
• Strategy
• System Administration
• Saas
• Talent Management
• Software as a Service (Saas)
• Business Development
• Operating Systems
• Data Center
• Sales
• Recruiting
• Event Management
• Unix
• Operations Management
• Troubleshooting
• Security
• Enterprise Software
• Cloud Computing
• New Business Development
• Professional Services
• Management
• Team Building