Gloria Faust
EVP Marketing @Hotwire Communications Ltd
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WORK HISTORY
EVP Marketing @Hotwire Communications Ltd
EDUCATION
Penn State University - Main Campus
Bachelor of Arts, Telecommunications, Radio and Television Broadcasting Technology/Technician
SKILLS
ABOUT GLORIA FAUST
Aligning corporate goals with transformative product strategies is the value I have created consistently throughout my career. I work cross-functionally with operations, marketing, finance, technical, and engineering teams to design, launch, and manage usable, customer-centric products. Working closely with key stakeholders leverages my keen ability to translate vision into product goals by building actionable roadmaps and working through business challenges to create innovative, customer-centric solutions. The combination of operations, marketing, and sales leadership experiences throughout my career has enabled me to influence, gain consensus, and achieve peak performance to stimulate successful, high-profile product launches and competitive market value for multi-billion-dollar companies.CAREER HIGHLIGHTS: Led product vision and strategy for Comcast’s Xfinity Voice Home Phone product serving 9M customers and generating $3.5B in annual revenue. Guided operational readiness team through reorganization and shift to virtual work culture during COVID-19 pandemic. Led team to contribute to achieving millions of net adds in customer relationships and internet subscribers. Projected long-range impact of internet speed and device roadmap through development, coordination of cross-functional teams and management of strategy and financial analysis, defining subscriber activity estimates, and billions of dollars in capital expenditures. Spearheaded end-of-life process for outdated app technology used by 1M customers and successfully drove 90% of customers to alternative user options. Established roadmap and managed deployment of the largest broadband device swap in Comcast’s history with 3M+ devices deployed. AREAS OF EXPERTISE:Strategic Planning & Vision | Innovation | Emerging Products & Technology | Product Development | Team Leadership | Operations Leadership | Executive Communication | Resource Optimization | Budget & Financial Management | Performance Management | Product Roadmaps | Marketing Communications | Cross-Functional Expert
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