Gloria Cervantes-Hay

Supply Chain & Operations Leader | Driving Supply Chain Transformation & Operational Excellence

Role
Jun 2008 - Nov 2009 1 Yr 6 Mos at T-Mobile
Location
Denver, CO, US
LinkedIn followers
500 followers

About Gloria Cervantes-Hay

I’m a strategic executive and consultant with 20+ years of experience leading supply chain, operations, and digital transformation initiatives across global manufacturing, technology, and distribution organizations.I help companies modernize operations, strengthen planning processes, and leverage data and AI to achieve measurable results in efficiency, visibility, and profitability.My background includes executive leadership roles at Baxter Planning and Entercoms, where I led global customer solutions and digital experience programs for Fortune 500 clients. I guided the design of cognitive planning and analytics platforms that improved demand forecasting accuracy, service levels, and operational efficiency by 30–40%. Earlier in my career, I managed multimillion-dollar supply chain operations at T-Mobile and GE, driving productivity, cost reduction, and data-driven decision making across complex networks.As Founder & Managing Director of BriteVale, I partner with organizations to design and implement end-to-end transformation strategies. My work integrates business process improvements, AI-assisted analytics, ERP systems, and collaborative IBP/S & OP frameworks to create agile, insight-driven operations.I’m passionate about translating data into action and technology into capability, helping companies evolve from reactive execution to predictive, data-enabled performance.

Experience

  1. Jun 2008 - Nov 2009 1 Yr 6 Mos

    T-Mobile

    Present

Education

  • Universidad La Salle Noroeste, A.C.

    Bachelor of Science (B.S.), Trade and International Business

    1991 — 1996

Skills

  • Project Planning
  • Supply Chain
  • Erp
  • Sourcing
  • Vendor Management
  • Manufacturing
  • Logistics
  • Process Improvement
  • Product Management
  • Operations Management
  • Product Development
  • Six Sigma
  • Management
  • Program Management
  • Supply Chain Management
  • Cross-Functional Team Leadership
  • Procurement
  • Leadership
  • Forecasting
  • Inventory Management
  • Inventory Control

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