Gloria Boyland
Independent Director I Nominating & Governance Chair I Fortune 50 Executive I Mobility I Operations Technology I Automation I Decision Science
- Role
- Board Member Nominating & Governance Chair at UNFI
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Gloria Boyland
Experienced Board Member and Senior Executive. Track record of conceiving and implementing economically impactful advanced technology solutions and decision science methodologies within Fortune 50 companies in the financial services, transportation, and logistics industries. Focused primarily on operations technology innovation, customer experience strategic planning, Quality, operations research and analysis, data science, and new service development initiatives. Core capabilities include:Innovation, Customer Experience and Service Quality Competitiveness: Driving execution of programs and initiatives that engage operating units, international regions, team members and leadership in collaborative work that continually returns improved customer loyalty and satisfaction across key customer segments, and transforming operating efficiencies through the application of advanced technologies. Driving excellence by building and sustaining a customer-focused culture that recognizes the mutual benefit of strong transactional and value-add relationships, and encourages creative solutions that generate mutually beneficial value for the organization and customers.
Experience
Board Member Nominating & Governance Chair
Jan 2021 — Present · Providence, RI, US
Education
Duke University - The Fuqua School of Business
Master of Business Administration - MBA, International Business
1998 — 2000
University of Pennsylvania
Juris Doctor
1983 — 1986
Skills
- Project Management
- Strategic Planning
- Measurement Systems
- Strategy
- Program Management
- Team Building
- Management
- Process Improvement
- Lean Transformation
- Business Strategy
- Customer Experience
- Customer Satisfaction
- Cross-Functional Team Leadership
- Leading Change
- Business Process Improvement
- Operations Management
- Business Analysis
- Six Sigma
- Change Management
- Leadership
- Quality Management
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