Claire C. Muselman

About Claire C. Muselman

I am here to transform the Workers’ Compensation industry through dynamic leadership, empathy, and human connection. With nearly two decades of experience, I built my career on creating innovative solutions that challenge the status quo and inspire meaningful change. As a keynote speaker, consultant, and educator, I help organizations humanize their approach to Workers’ Compensation while driving strategic, business-focused outcomes. I am the founder of DCM, a consulting firm dedicated to revolutionizing Workers’ Compensation programs by combining behavioral science, empathy, and strategy. Over the years, I had the privilege of pioneering initiatives like the Workers’ Recovery Unit and establishing the Workers\' Compensation Center of Excellence—both shaping how claims are managed today. My insights have been featured on platforms such as the ADJUSTED podcast and through numerous industry publications, including IRMI, WorkCompCollege, WorkersCompensation.com, and BLOOM, where I advocate for innovation and forward-thinking solutions. In addition to speaking and consulting, I serve as the Co-Director of the Master of Science in Leadership Program in the School of Education and Professor of Practice in the Zimpleman College of Business at Drake University. I mentor the next generation of leaders by focusing on emotional intelligence, strategic thinking, and the art of leading with purpose. I am proud to serve on advisory boards like CLM’s Workers’ Compensation Advisory Board, Rising Insurance Star Executives, and the Global Insurance Accelerator, contributing to the future of our industry. Beyond my professional roles, I create content that makes leadership, Workers’ Compensation, and personal growth accessible to all. Explore my YouTube channel at for insights and inspiration, or visit my personal website at to learn more about my work. You can also find my latest articles on WorkersCompensation.com at or at Claire’s Corner on WorkCompCollege at https://workcompcollege.com/category/claires-corner/. At the heart of my work is a mission to inspire people to lead with empathy and purpose. Whether on stage delivering a keynote, in a classroom mentoring leaders, or collaborating with organizations, I create a ripple effect of positive change. I believe we can elevate employee well-being, strengthen organizational culture, and transform Workers’ Compensation into a space that prioritizes human connection and strategic outcomes.

Experience

1. Lead Instructor - Executive Education Program

   Drake University

   Jun 2024 — Present

Education

• Drake University

  Master of Arts - MA

  2024 — 2026

• Grand Canyon University

  Doctor of Education (EdD)

  2016 — 2021

• University of South Florida Muma College of Business

  Certificate

  2021 — 2021

• University of Iowa

  Bachelor of Arts - BA

  2002 — 2005

• Drake University

  Masters of Public Administration

  2006 — 2008

• Drake University

  Specialist

  2011 — 2012