Glenn Moriarty
Vice President - Digital Product Management @American Express
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WORK HISTORY
Vice President - Digital Product Management @American Express
Lead a globally dispersed Product Management and User Experience Center of Excellence design team responsible for driving a global multiyear transformation effort to modernize contact center servicing tools for our service professionals. Key Program deliverables include providing our Frontline and Backend service agents with an enhanced and intuitive service GUI interface that includes integrated Knowledge Management, Contextual aware AI based agent support model and optimized system performance.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
SKILLS
ABOUT GLENN MORIARTY
Proven professional and senior leader with over twenty five years of industry experience…
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