Glenn Martindale
Senior Manager, Product Operations Messaging - North America | Leading Innovation & Operational Excellence at Sinch | A2P, CPaaS, SMS & RCS Expert
- Role
- Sr Manager, Product Operations Messaging North America at Sinch
- Location
- North Little Rock, AR, US
- LinkedIn followers
- 500 followers
About Glenn Martindale
I’m a results-oriented leader with 20+ years in telecommunications, focused on A2P…
Experience
Sr Manager, Product Operations Messaging North America
Oct 2025 — Present · North Little Rock, AR, US
As Senior Manager of Product Operations, I lead operations and performance across Sinch’s A2P messaging products, driving innovation and reliability within the CPaaS ecosystem.Highlights:• Oversee operational health, KPIs, and performance improvement across messaging platforms. • Collaborate with Product and Engineering teams to enhance scalability and customer experience. • Develop processes and reporting frameworks to drive operational excellence across messaging platforms. • Lead a high-performing team focused on continuous improvement, accountability, and collaboration.• Drive alignment with Sinch’s core values: Dream Big, Win Together, Make It Happen, Keep It Simple.
Education
Arkansas College of Technology
Associate
1985 — 1987
Skills
- Evdo
- Cellular Communications
- Wireless
- Cdma
- 4g
- Networking
- Wireless Networking
- Computer Network Operations
- Lte
- Network Engineering
- Routers
- Network Design
- Switches
- T1
- Telecommunications
- Umts
- Ss7
- Microwave
- 3g
- Voip
- Ip
- Gsm
- M2m
- Ethernet
- Troubleshooting
- Sip
- Mpls
- Wimax
- Sms
- Code Division Multiple Access Method (Cdma)
- Voice Over Ip (Voip)
- Wireless Technologies
- Internet Protocol (Ip)
- Session Initiation Protocol (Sip)
- Multiprotocol Label Switching (Mpls)
- Signaling System 7 (Ss7)
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