Glenn Houck

About Glenn Houck

Experienced healthcare operations leader with 20+ years in diagnostic imaging and a distinguished military background. Proven expertise in healthcare administration, clinical operations, and strategic planning, with a focus on radiology optimization and emerging technologies including artificial intelligence (AI).Recognized for successfully leading multimillion-dollar capital purchasing initiatives, aligning budget and financial management with institutional goals, and implementing technology-driven solutions that enhance clinical efficiency, access, and patient care. Adept at managing complex projects from inception through execution, delivering results on time and within scope.Track record of driving departmental growth through data-informed decision-making, protocol standardization, and enterprise-wide imaging strategy. Deep understanding of imaging modalities and workflow dynamics, with hands-on experience improving operational throughput and developing scalable solutions for both academic and community-based care environments.A collaborative leader skilled in cultivating strong cross-functional teams, navigating organizational change, and aligning frontline efforts with leadership vision. Highly experienced in building stakeholder engagement, mentoring clinical teams, and implementing structure to support sustainable performance.Known for clear communication, high reliability, and a mission-first mindset, with a reputation for exceeding expectations and delivering measurable impact in fast-paced, resource-constrained environments.Let’s connect to discuss healthcare innovation, radiology transformation, and strategic leadership.

Experience

1. Senior Director of Radiology Operations- Administrative Director Healthcare

   Michigan Medicine

   Dec 2017 — Present · Ann Arbor, MI, US

   Department Director leads a group defined as a distinct administrative entity within the organization which may contain divisions, and reports to the executive level of the organization or to a department chair. Plans and directs the administrative and operational activities. Develops and implements short and long-range goals and objectives. Responsible for allocation of human, space, fiscal and material resources. Directs the preparation of budgets, reports, financial analyses, and statements and maintain operational records. The primary duty of employees in this classification is the management of a customarily recognized department or subdivision, including the supervision of three or more full-time equivalent employees every week. Direction is over a permanent status-continuing function, not a collection of employees assigned to complete a project. Management duties include interviewing, selecting and training of employees; setting and adjusting their rates of pay and hours of work; planning and directing their work; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling their complaints and grievances and disciplining them when necessary. Management responsibilities include the authority to hire, fire, or promote assigned employees or make recommendations that are given particular weight. Employees have impact on budgeting, controlling costs, planning, scheduling, and procedural change. Under FLSA, this is the exempt job classification for this title. Incumbents in this position must meet the full criteria for exempt status: salary level, salary basis, and duties tests.MRI Steering committeeUH/CVC Steering committeeLean ProcessCurrent Clinical Director of Operations for Clerical, Call Center, MRI, IP General Imaging, Nuclear Medicine, Offsite ACUs, Customer Service Center, Radiology Insurance Authorization

Education

• Purdue Global

  Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General

  2009 — 2011

• Owens Community College

  Associate of Science (A.S.), Radiologic Technology/Science - Radiographer

  2001 — 2004

• Purdue Global

  Master of Science (M.S.), Management with a focus on Information Technology

  2013 — 2015

Skills

• Cerner
• X-Ray
• Digital Imaging
• Radiologic Technology
• Physician Relations
• Medical Education
• Hipaa
• Ris
• Informatics
• Mckesson Pacs
• Patient Safety
• Medical Devices
• Ehr
• Pediatrics
• Jcaho
• Healthcare Information Technology
• Healthcare Industry
• Pacs
• Nuclear Medicine
• Radiography
• Medical Records
• Pediatric Radiology
• Epic Systems
• Emr
• Cardiac Mri
• Medical Terminology
• Fluoro
• Abdominal Imaging
• Accreditation
• Cpr Certified
• Centricity
• Healthcare
• Arrt
• Medical Technology
• Fluoroscopy
• Radiation Safety
• Medical Coding
• Hospitals
• Healthcare Management
• Contrast