Glenn Degeorge
Customer Success Account Manager at Microsoft
- Role
- Customer Success Account Manager at Microsoft
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Glenn Degeorge
A digital capabilities and technology manager responsible for customer and operational marketing technology strategies and implementations. I consistently deliver complex, transformational enterprise initiatives on time and within budget. I offer exceptional verbal, written, and visual presentation skills. A history of improving organizational efficiency, productivity, reducing costs, and driving innovative digital solutions. Adept in gaining buy-in and influencing others to drive successful outcomes. Reputation and proven ability to lead cross-functional, cross-divisional programs by maneuvering through ongoing change, challenges, and reorganizations. B2C and B2B experience.Management Competencies and Technical Expertise:• Partnership Building/Collaboration• Communication & Story Telling • Pipeline Administration• Vendor Management & Oversight• Budget & Capacity Planning• Talent development• Strategic Business Planning• Marketing Technology Strategy • Roadmap Development• Life Cycle Methodology• Governance, Risk, and Controls• Architecture development• Journey Orchestration• Personalization• Social Listening• Integration Platforms• Data Platform Management• Email and Campaign Management
Experience
Customer Success Account Manager
Apr 2022 — Present · Charlotte, NC, US
Responsible for customer success by managing program deliveries and strong customer relationships. My priority is the customers\' successful adoption and productive use of Microsoft cloud technologies and services that drive digital transformation.
Education
Buffalo State College
BA
University of North Carolina at Charlotte
Computer Science
Skills
- Marketing
- Content Management
- Leadership
- Enterprise Software
- Webinars
- Corporate Communications
- Customer Relationship Management (Crm)
- Financial Services
- Crm
- Management
- Wikis
- Analytics
- Sem
- Content Strategy
- Project Management
- Employee Engagement
- Risk Management
- Team Management
- Accessibility
- Integrated Marketing
- Sdlc
- Social Networking
- Social Media
- Strategy
- E-Commerce
- Strategic Planning
- Web 2.0
- Blogging
- Lead Generation
- Mobile Devices
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