Glenn Pimenta

IIM Bangalore - Advanced PDP (Strategy & Leadership)(NMIMS) Mumbai - Business Management Major

Role
Vice President & Global Operations Leader at TaskUs
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Glenn Pimenta

Having been in the industry for close to 25 years, I love digging into customer problems and solving them with modern technology. I create scale and optimize business portfolios. To accomplish this, I focus on delivering key outcomes, building amazing teams and quickly adapting to new learnings.While I\'ve thoroughly enjoyed the many executive positions throughout my career, my personal and professional experiences have taught me the following about myself.I put the customer at the center of all that I do.I excel at the execution of big ideas with given constraints.My gut instinct is good, but I seek data for my decisions.I love to win, but helping the team win gives me greater joy.I love selling the Team, hate selling myself.

Experience

  1. Vice President & Global Operations Leader

    TaskUs

    Nov 2024 — Present · Navi Mumbai, IN

Education

  • Indian Institute of Management Bangalore

    Professional Development Proramme (PDP), Strategy and Leadership

    2017 — 2017

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

    Business Management Major, Business Administration and Management, General

    2015 — 2017

  • Jack Welch Management Institute

    Certificate of Completion, Creating Winning Strategy

    2016 — 2016

  • University of Mumbai

    BCOM, Business Management

    2004 — 2004

  • SPJIMR SP Jain Institute of Management & Research

    Artificial Intelligence & Machine Learning

    2019 — 2019

  • St Mary's Mumbai

    Junior High/Intermediate/Middle School Education and Teaching

    1977 — 1988

Skills

  • Business Development
  • Bpo
  • Customer Experience Champion
  • Vendor Management
  • Business Process Improvement
  • Operations Management
  • Crm
  • Business Analysis
  • Business Intelligence
  • Call Center
  • Transition Management
  • Customer Experience
  • Account Management
  • IT Enabled Business Transformation
  • Business Process Outsourcing (Bpo)

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Glenn Pimenta — Vice President & Global Operations Leader at TaskUs in Mumbai, MH, IN | Unifers