Glenn Komaromy
Operations Leader, Corporate HR Benefits - Disability & Leave Services, at Amazon.com Inc.
- Role
- Operations Leader, Corporate HR Benefits - Disability and Leave Services at Amazon
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Glenn Komaromy
Senior operations executive with extensive leadership experience in group insurance…
Experience
Operations Leader, Corporate HR Benefits - Disability and Leave Services
Nov 2020 — Present
Responsible for building and delivering a best-in-class professional case management program within Amazon’s Disability and Leave Services area; including oversight of Critical Response Organization that provides management of Amazon\'s most complex cases including Behavioral/Mental Health, Critical Illness, and Catastrophic employee health conditions. • Delivering Leave of Absence, Disability, and Accommodation services to Amazon employees globally. • Redesigning process and customer-centric tools to provide service globalization and infinite scalability. • Leading large group operational Disability and Leave services delivery – leveraging exceptional service and flawless execution of the Amazon Leadership Principles. • Providing deep subject matter expertise in operations, systems implementation, compliance, complaint escalations, project management, and process improvements. • Monitoring operational performance, continuous improvement, and quality outcomes. • Ensuring operational practices are fully compliant, as well as managing and driving staffing plans, quality initiatives, operational performance levels, and process change initiatives. • Serving as operational leadership stakeholder and collaborating with Amazon Legal, Compliance, and other key Disability and Leave Service stakeholders.
Education
University of Pittsburgh
Bachelor's degree
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