Glendon Crain
National Account Executive / Project Manager / Account Manager / Client Services / Mortgage Professional / Customer Success
- Role
- Customer Experience Specialist at Identifi
- Location
- Tarpon Springs, FL, US
- LinkedIn followers
- 500 followers
About Glendon Crain
Dynamic and versatile operations and training professional with over 15 years ofexperience across mortgage services, software implementation, customer onboarding,and corporate training. Proven track record of building and leading high-performing teams,streamlining operational processes, and enhancing customer satisfaction throughtechnology and process excellence. Skilled in project management, enterprise software,instructional design, and cross-functional collaboration.
Experience
Customer Experience Specialist
May 2023 — Present · Safety Harbor, FL, US
Configure and implement Enterprise Content Management (ECM) systems forfinancial institutions. Deliver remote and on-site administrative and end-user training. Serve as primary liaison for implementation progress and customercommunication. Customize system configurations based on business needs to enhance clientsuccess. Provide technical support and collaborate with third-party vendors duringdeployment.
Education
Keiser University - Sarasota, Fl.
Culinary Arts and Related Services
2008 — 2010
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.