Glen Jones
Customer Advisory Board Member @Grw Ai
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WORK HISTORY
Customer Advisory Board Member @Grw Ai
Auckland, NZ
As a member of Grw AI\'s Customer Advisory Board, I provide feedback directly to the product and exec teams, helping shape the platform’s roadmap, enhance product features, and improve user experience. I also draw from my experiences and share insights that contribute to Grw AI’s vision to create a future where intelligent coaching is a part of everyday growth.Grw AI is the only all‑in‑one AI coaching, practice and sales execution platform. Their AI agents are deeply integrated with your tools and custom-trained on your business. They solve the #1 challenge for growing sales teams: delivering consistent, quality 1:1 coaching at scale.
EDUCATION
Victoria University of Wellington
Bachelor of Commerce (B.Com.), Marketing, Management, Economics
University of Auckland
Post graduate diploma in Commerce, Operations and supply chain management
SKILLS
ABOUT GLEN JONES
Driving Revenue Growth and Operational Excellence in Global SaaS SalesAs the Director of Revenue Operations for Vetsoft at IDEXX, I lead the optimization of sales systems, tools, and processes across the Veterinary Software division. My team has successfully unified multiple teams under a single, purpose-built CRM for Veterinary Software Sales while implementing coaching and training programs that have significantly enhanced sales proficiency across the organization.Previously, I led the ezyVet Sales Organization, steering it through pre- and post-acquisition phases by IDEXX. Over four years, we achieved a $25M increase in ARR, scaling the team from 6 to 34 sales professionals across two direct sales teams and a newly established Revenue Operations function. During this time, I also took responsibility for reshaping the Partnerships team, driving revenue growth, and transitioning it to new leadership.Before joining ezyVet/IDEXX, I led the Sales Organization at Tradify, where I built and scaled sales and customer success teams focused on driving and retaining new business globally. My role involved developing and implementing customer acquisition strategies across diverse markets, including New Zealand, Australia, the USA, and the UK, while embedding a philosophy of delivering exceptional customer success at every interaction.Throughout my career, I’ve been responsible for crafting and executing global go-to-market strategies, hiring and mentoring high-performing customer-facing teams, and driving sustainable revenue growth. I’m passionate about aligning people, processes, and technology to achieve organizational objectives while fostering a culture of excellence and innovation.
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