Glen Harold
Lead Product Manager @Point
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WORK HISTORY
Lead Product Manager @Point
EDUCATION
University of Minnesota
Bachelor of Managment, Management Information Systems, Finance
SKILLS
ABOUT GLEN HAROLD
I am an accomplished Product Manager with strong experience setting product vision and building products to solve customer problems at scale. At Twitter I led the strategic vision and execution of our Trust & Safety tooling platform to support over 200 unique case-driven workflows enforcing both policy and legal obligations for 450 million monthly active users. I collaborated directly with engineering, design, data science, and operations at all levels to build a cohesive product vision and generate excitement and buy-in on teams cross-functionally.I also captained the HackWeek 2022 winning project by single-handedly designing, developing, and presenting an automated reporting pipeline for internal tooling which saved thousands of employee hours and became a formally funded project.Other highlights include- Driving the compliance initiatives for Singapore\'s POFMA/FICA and Australia\'s OSA BOSE legal directives- Pioneering various business automation to guarantee operational accuracy and significantly reduce manual hours- Owned the security model, including upgrading to Role Based Access Control and driving incident response initiatives.
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