Glee A. Coffeen
SVP @ Truist | Operational Risk Management, Regulatory Compliance, Policy Enforcement
- Role
- SVP, Head of Third Party Management Policy and Practice Adherence at Truist
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
SVP, Head of Third Party Management Policy and Practice Adherence
May 2019 — Present · Charlotte, NC, US
Operationalized and managed third party risk requirements of the end-to-end sourcing process | Transitioned two heritage third party risk programs to the post-merger framework | Established net new delivery processes covering completion of inherent risk assessments, obtaining due diligence materials from third parties, and performing due diligence assessments - achieving $675K labor expense avoidance | Expanded the quality control testing program to apply data-centric testing, as well as evaluate process design | Served as primary liaison with the TPRM LOD2 program owner and risk domain advisors | Provided influential leadership in transitioning the Sourcing operating model to drive greater efficiency with a front/middle/back concept | Team serves as key contact addressing process questions and delivery of training to internal stakeholders | Supports business unit governance and regulatory exam needs | Routinely recommends process and approach changes to achieve greater efficiency, adoption, and compliance | Drafted and maintained six core sourcing and supply management Level 2 policies | Defined key performance and risk indicators | Elevated business readiness and change management requirements covering the implementation of three critical applications | Provided strategic leadership to a robust contingent workforce program that meets internal client needs, while ensuring management of labor law, SOX, and other key operating risks
Education
Consumer Banking Association
Executive Banking School
2015 — 2017
Georgia Institute of Technology
Management, Finance, Music
1995 — 2000
University of Pennsylvania - The Wharton School
Executive Education Program, FINRA/Wharton Certified Regulatory and Compliance Professional (CRCP) Program
2012 — 2012
American Bankers Association
National Compliance School
2015 — 2015
Kennesaw State University - Michael J. Coles College of Business
MBA, Finance
2006 — 2008
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