Gladys Chen

About Gladys Chen

My Human Resource Advisor experience spans 15 years working across diverse industries, business cycles and development stages, from start-ups to large global enterprises. I have a proven track record as a trusted advisor to senior business leaders across multiple HR disciplines including talent management, organization design and development, executive recruitment and coaching, compensation, employee relations, reduction in force planning, performance management, and diversity, equity and inclusion. As a trained psychotherapist and experienced HR leader, I’m attuned to the interpersonal and team dynamics that support or undermine an organization’s success. At the same time, I am also adept at collecting and analyzing data to generate insights that ensure proper talent pipeline planning, risk management, cost reduction and improved revenue generation. Throughout my career, I’ve quickly acquired knowledge and credibility in new domains and businesses, enabling me to form trusted and productive work relationships.

Experience

1. Global Markets HR Director

   RBC Capital Markets

   Sep 2023 — Present · New York, NY, US

Education

• Wellesley College

  Bachelor of Science - BS, Psychology and Black Studies

• School of Visual Arts

  Master of Professional Services, Art Therapy/Therapist

• Hofstra University

  Master of Business Administration (MBA), Business Administration and Management, General

Skills

• Talent Acquisition
• Talent Management
• Program Management
• Human Resources
• Private Banking
• Executive Coaching
• Equities
• Executive Development
• Capital Markets
• Performance Management
• Financial Services
• Equity Research
• Investment Banking
• Diversity & Inclusion
• Recruiting
• Employee Relations
• Retail
• Leadership Development
• Personnel Management
• Investments
• Performance Appraisal
• Banking
• Fixed Income
• Risk Management
• Wealth Management
• Compensation Strategies
• Organizational Development
• Coaching & Mentoring
• Succession Planning