Gladys Sandoval

About Gladys Sandoval

I am a senior sales, operations, and people leader with experience driving revenue…

Experience

1. Vice President Branch Manager

   JPMorganChase

   Feb 2007 — Present · New York, NY, US

   Lead a high-performing financial center managing a $900M+ branch at JPMorgan Chase, leading business development, client relationship strategies, and operational excellence. Proven ability to build long-term partnerships, drive business growth, and mentor top talent, ensuring sustainable success in a competitive market. Leadership & Talent Development: Recruited, coached, and developed a diverse team, fostering a high-performance culture and career progression. Led strategic initiatives to enhance team engagement and service excellence. Client Relationship Management: Managed banking relationships with high-net-worth clients, providing strategic financial guidance and ensuring long-term client satisfaction. Business Development & Growth: Developed and implemented strategies to expand market reach, enhance customer engagement, and improve financial performance. Strategic Partnerships & Networking: Collaborated with internal and external partners to create opportunities, strengthen relationships, and support business objectives. Public Speaking & Stakeholder Engagement: Led financial education workshops, team meetings, and community presentations, promoting financial literacy and professional development. Community Leadership & Advocacy: Passionate about mentorship and professional development, actively supporting initiatives that empower women, Latino professionals, and emerging leaders. Change Management: Successfully led teams through major organizational transitions, ensuring seamless operations, maintaining client trust, and driving cultural adaptability. Commitment to Mission-Driven Impact: Experienced in navigating complex financial landscapes, fostering collaboration, and driving results in both corporate and community spaces. Dedicated to leveraging these skills in philanthropy, donor engagement, and nonprofit development to create sustainable impact.

Education

• Baruch College

  Bachelor of Business Administration, Finance and Investments

  2000 — 2003

• Nassau Community College

  Associate's degree, Business Administration and Management, General

  1997 — 1999

Skills

• Training
• Sales
• Management
• Leadership
• Time Management
• Account Management
• Recruiting
• Sales Management
• Performance Management
• Customer Service
• Negotiation
• Retail Banking
• Banking
• Training & Development
• Interviewing
• New Business Development
• Relationship Management
• Coaching
• Microsoft Excel
• Microsoft Office
• Social Media
• Career Development Coaching
• P&L Management
• Team Leadership
• Team Building
• Team Management
• Consulting
• Conflict Management
• Community Service
• Diversity
• Strategic Planning
• Finance Essentials
• Change Management
• Strategic Hiring
• Performance Appraisal
• Meeting Planning
• Customer Retention
• Influence Others
• Interpersonal Skill
• Problem Solving