Gladys N. D. A.
National Estates Specialist - Nec @CIBC
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WORK HISTORY
National Estates Specialist - Nec @CIBC
ON, CA
EDUCATION
T. A. Marryshow Community College
Associate's degree, Social Sciences
St. George's University
Bachelor’s Degree, Business Management
SKILLS
ABOUT GLADYS N. D. A.
Throughout my career, I have been driven by my intellectual curiosity to answer the most pressing questions. I have been able to quickly uncover a customer’s pain point and identify a strategic solution. With my refined skilled set, I bring customer-centric mindfulness that enables firms to innovate and thrive. This is what I have done throughout my career and what I will continue to do. I am a results-based customer service representative with over 7+ years of customer service experience which has allowed me to achieve 99% positive customer ratings. I am detail-oriented, with demonstrated proficiency in excellent communication, and skilled at multi-tasking to deliver accurate and on-time work outcomes in a fast-paced work environment. My intellectual curiosity also drives me to be a lifelong learner. I graduated from St. George’s University with honors (Cum Laude) with a Bachelor’s Degree in Business Management. Before this, I attended the T. A. Marryshow Community College, where I completed an Associate Degree in Social Science. At the university, I held president positions in both the Business Student Association and the Undergraduate Student Government Association. These positions helped me gain relevant knowledge and experience in leadership and team building.
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