Gladys O.
ServiceNow Developer| Cybersecurity Consultant| CSA | CIS-RC | Security+ | GRC
- Role
- Cyber Security Consultant at EY
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Gladys O.
I design secure, intelligent systems that reduce risk, improve service delivery, and promote digital resilience.(Currently working on a research publication: “Audio Watermark Robustness in AI-Generated Speech: Forensic Reliability and Legal Considerations”)From automating workflows and integrating AI into ServiceNow for enterprise programs, to accelerating ticket resolutions and deploying analytics dashboards across enterprise environments, my work sits at the crossroads of cybersecurity, GRC, and IT service management. I’ve led user training initiatives, digital adoption support, and devoloped tools like BudgetBot and Palmer that bring clarity and efficiency to technical operations—all while upholding strong standards in compliance, data protection, and system governance.I’m especially driven by challenges in AI security and governance—how we build systems that are not only powerful, but also safe, ethical, and accountable.If you’re working on security-focused solutions, emerging risk strategies, or AI applications in enterprise systems, I’d love to connect and collaborate.Let’s strengthen our digital future together.
Experience
Cyber Security Consultant
Feb 2026 — Present
Education
Georgia Institute of Technology
Master of Science - MS, Cybersecurity- Policy Compliance
The University of Texas at Dallas
Bachelor of Science - BS, Computer Science
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