Glady Lim

Agile Product Owner @WPS - Educational and Psychological Assessments

Lakewood, CA, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jun 2024 — Present

Agile Product Owner @WPS - Educational and Psychological Assessments

View department →

Define and communicate the product vision for software supporting mental health providers in schools, clinics, and private practice settings.Prioritize and maintain the product backlog, refining user stories to deliver maximum value to customers and the business.Translate high-level requirements into actionable user stories with acceptance criteria for single-sprint implementation.Participate in sprint planning meetings, collaborating with development teams and resolving conflicts or impediments.Gather and analyze customer feedback, market insights, and usage analytics to inform backlog decisions and drive product improvements.Lead demos, presentations, and training sessions for stakeholders and clients to ensure adoption and alignment with strategic goals.Apply Agile methodologies including Scrum and leverage Jira to track progress, manage sprints, and optimize team performance.

EDUCATION

N/A

University of California, Riverside

Bachelor of Science (B.S.), Business Administration

SKILLS

SalesLiabilityUnderwritingBusiness ProcessCustomer ServiceTrainingCall CentersAnalysisProcess ImprovementProperty & Casualty InsuranceBusiness AnalysisInsuranceManagementProgram ManagementTeam LeadershipProject ManagementCrm

ABOUT GLADY LIM

Agile Product Owner with a proven track record of leading cross-functional teams to deliver user-centered software solutions across industries. Skilled at defining product vision, prioritizing backlogs, and translating requirements into actionable user stories. Experienced in driving product strategy, using data and customer insights to inform decisions, and ensuring software meets both business goals and user needs. Collaborative and results-focused, I excel at guiding teams to deliver high-quality, impactful products.Core Competencies:Certified Scrum Product OwnerMicrosoft Dynamics 365Html CRMClickDimensions Email Marketing Saas Platforms Figma TrelloMicrosoft Suite Project Management Product Management Program Management QA/QC Product ImplementationIntegrationProduct Backlog ManagementUser Story Creation & PrioritizationAcceptance Criteria DefinitionStakeholder Engagement & Feedback CollectionAgile & Scrum MethodologiesTechnical Liaison & CollaborationProduct Strategy & Road mappingCross-Functional Team CollaborationConflict Resolution & DecisivenessDeep User Understanding & Empathy

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Glady Lim — Agile Product Owner at WPS - Educational and Psychological Assessments in Lakewood, CA, US | Unifers