Gladstone Abati-George
3rd Line Infrastructure Security Engineer @CDW
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WORK HISTORY
3rd Line Infrastructure Security Engineer @CDW
Peterborough, GB
Experience on CheckPoint Firewalls and SMS versions R75.X, R76.X, R77.X, and R80.XUpdated or resolved the 1st & 2nd Line Support tickets for CDW Managed CheckPoint Clients, Configured, troubleshoot, and upgraded CheckPoint devices for CDW Managed CheckPoint Clients\'.Responsible for submitting and updating CDW Managed CheckPoint Clients tickets with CheckPoint TACProvided adds, moves and changes on CheckPoint devices for various CDW Managed CheckPoint Clients\'.Provided remote trouble shooting support via WebEX, Skype or TeamViewer session to CDW Managed Clients.Responsible for implementing firewall related changes to client’s service requests with the approval of change management.
EDUCATION
Boston College
Bachelor of Science (B.Sc.), Operatoions and Strategic Management
SKILLS
ABOUT GLADSTONE ABATI-GEORGE
Switches, Routers and Firewalls
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