Glad Samba
Customer Service Support Specialist @Accenture
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WORK HISTORY
Customer Service Support Specialist @Accenture
Warsaw, PL
First point of contact for customers seeking assistance.Resolve Customers inquieries and complains.Think outside of the box and develop new ideas or customer initiatives that could benefit the team as a whole.Work as a team to achieve the company\'s customer service goals.Talk with customer on the phone or via email.Ticketing système (Zendesk).Route/Escalate several tickets to appropriate teams.Maintaining high customer satisfaction.
ABOUT GLAD SAMBA
Bachelor\'s degree in Business Management, with initial experience as a Customer Support…
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