Giuseppe Affronti

Senior Client Success Manager @Visa

Milan, IT

In my role as Senior Customer Success Manager at Visa, I lead strategic relationships with key clients across the payments ecosystem, ensuring long-term value creation, platform adoption, and business growth. I partner closely with issuers, acquirers, processors and internal stakeholders to drive customer success strategies that align Visa’s capabilities with client business objectives.I am responsible for customer lifecycle management, including onboarding, solution adoption, performance optimization, and continuous value realization. My focus is on maximizing client outcomes through data-driven insights, proactive engagement models, and scalable success frameworks, while ensuring operational excellence and client satisfaction.This role combines strategic account leadership, cross-functional coordination, and commercial mindset, enabling the delivery of measurable business impact, sustainable partnerships, and long-term client retention within complex, high-growth fintech environments.

Università degli Studi di Palermo

Master of Engineering (M.Eng.)

I.T.I.S. VITTORIO EMANUELE III

Perito Capotecnico Informatico

Università degli studi di Palermo

Bachelor of Engineering (B.E.)