Giulia Pistorio

About Giulia Pistorio

I am a thoughtful leader and positive collaborator who thrives in dynamic and fast-paced environments and is driven to create and execute forward thinking strategies that deliver exceptional customer experience, improve operational performance, and foster brand love. I have a solid track record of team leadership, collaboration, and developing strong relationships in a matrixed environment and communicating effectively across all levels within a diverse and cross-cultural organization. My experience in luxury and lifestyle hospitality began as a concierge for Ian Schrager Hotels in New York City. From there I began a career that had me on the pre-opening teams of some the most iconic and customer-centric organizations such as W Hotels, Core: club, and Ritz-Carlton Reserve. My progressive leadership experience has taught me to be adaptable in dealing with ambiguity, to interface at all leadership levels, and to be a catalyst in driving projects forward that leverage innovation, digital capabilities, and human-centric experiences that strengthen the brand and create commercial value for the company. Life experience has taught me that humor, empathy for others, organization, and a “roll up your sleeves” attitude go a long way! Expertise in:Customer Experience • Employee Experience • Luxury Brand Development • Brand Positioning • Brand Strategy • Brand Storytelling • Strategic Planning • Cross-Functional Team Leadership • Creative Agency Management • Project Management • Process/Performance Improvements • Communications • Contract Negotiations & Execution • Vendor Relationship Management • Problem Solving • Service and Product Innovation

Experience

1. Global Benefits Manager, Family Care

   Amazon

   May 2022 — Present

   Founding member of a newly developed department at Amazon which will focus on enhancing the employee experience through the development, management and delivery of international family-focused benefit offerings for our employees in the US and around the world.

Education

• New York University

  Bachelor of Fine Arts (B.F.A.)

Skills

• Construction Management
• Hospitality Industry
• Public Relations
• Account Management
• Integrated Marketing
• Rebranding
• Social Media Marketing
• Leadership
• Newsletters
• Collateral Management
• Tourism
• Crm Databases
• Brand Management
• Cross-Functional Team Leadership
• Marketing Strategy
• Food & Beverage
• Customer Service
• Advertising
• Corporate Communications
• Contract Management
• Event Management
• Trade Shows
• Strategic Planning
• Event Planning
• Strategy
• Business Development
• Brand Development
• Web Development
• Holistic Health
• Marketing Communications
• Budgets
• Social Media
• Management
• Hospitality
• Project Planning
• Pre-Opening
• Marketing
• Vendor Management
• Recruiting
• Hotels