Giulia Zanarella
Senior Account Manager @Translated
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WORK HISTORY
Senior Account Manager @Translated
Rome, IT
Lead the department\'s strategic management of key clients, driving customer retention and sales through tailored improvement plans, TMS and tech solutions, and optimized reporting and information flow. Oversee monthly and quarterly KPI analysis, ensuring cross-department alignment through internal reporting.Lead a team of Account Managers, driving their development and overseeing department training. This involves identifying needs, creating training programs, setting onboarding goals, and coordinating cross-department workshops to boost performance.
EDUCATION
Università degli studi Roma TRE
Bachelor Degree, Languages and Linguistic Cultural Mediation
Università degli Studi Internazionali di Roma - UNINT
Master of Arts (MA), Translation and Interpreting studies
ABOUT GIULIA ZANARELLA
Languages and Linguistics Enthusiast. Committed on building teams, solve clients localization needs and meet international goals.
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