Giulia Predari
Partner Operations Manager @Glovo
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WORK HISTORY
Partner Operations Manager @Glovo
Milano, IT
Led a team of 14 people to enhance the entire partner journey-> Accountable for content operations, ensuring efficient, up-to-date and high level processes for partner onboarding- leveraging a third-party-provider of +100 agents-> Responsible for partner support, building from scratch all processes-> Oversaw small-medium partner retention, engagement and healthy rate- Headed another team of 6 people focused on partners efficiency andoperations through selected KPIs.
EDUCATION
Università Commerciale 'Luigi Bocconi'
Master's degree
Pädagogische Hochschule Ludwigsburg
6-month-stay Erasmus
Università Cattolica del Sacro Cuore
Degree in Languages and International Relations
Boston University
Summer School
SKILLS
ABOUT GIULIA PREDARI
Experienced partner manager skilled in team leadership and process optimizations across…
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