Giulia Dandrea
Customer Experience Officer @Manitoba Hydro
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WORK HISTORY
Customer Experience Officer @Manitoba Hydro
Winnipeg, MB, CA
EDUCATION
Hanoi University
Master's degree, International Relationship Studies
Università degli Studi di Parma
Bachelor's degree
Università degli Studi di Parma
Master's degree
ABOUT GIULIA DANDREA
With over a decade of leadership experience, I\'ve overseen operations spanning multiple countries, managing teams and fostering partnerships. Specializing in Agile methodologies, I drive operational excellence and execute strategic changes for enhanced performance. Passionate about continuous improvement and data-driven decision-making, I hold a Six Sigma Green Belt and leverage Lean principles for streamlined processes, improved conversion rates, and significant cost savings. My academic background includes a Master\'s in International Business and Development, providing a global and analytical perspective. As a people leader, I\'ve successfully managed and mentored team leaders, fostering cross-functional collaboration and innovation. Adaptable to changing business landscapes, I\'ve led strategic initiatives to meet evolving customer needs. I offer a distinctive mix of skills cultivated in both startup and established corporate environments. Open to remote and global opportunities, I\'m eager to leverage my diverse skill set and wealth of experience to tackle new challenges and contribute to organizational success.
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