Giulia Celentano
Wholesale Customer Service Representative @Deckers Brands
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WORK HISTORY
Wholesale Customer Service Representative @Deckers Brands
Milan, IT
Complaint handlingCommunicate and coordinate with all departments improving and developing new internal procedures Resolving customer queries quickly and ensure that they are answered in full and accuratelyResponsible for interfacing with customers and internal parties via email, phone and case management toolManaging and developing both new and existing global client relationships
EDUCATION
Lugano Business School
Attestato , Assitente del personale
Internazionale Oxford
Linguistic Diploma
ABOUT GIULIA CELENTANO
Customer service specialist with over 10 years of experience in the fashion and luxury industry, gained in international companies such as Diane Von Furstenberg and Philipp Plein. Skilled in client management, order processing, and cross-department coordination. Having worked in Italy, the UK, and Switzerland, I’ve developed strong adaptability and communication skills. Known for reliability, attention to detail, and a consistent focus on customer satisfaction.
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