Giselle Mastrosanti

Global hospitality leader known for building high-performing teams, shaping winning concepts, and achieving excellence in operations and financial results.

Role
Vice President of Property Operations at André Balazs Properties
Location
Cheyenne, WY, US
LinkedIn followers
500 followers

About Giselle Mastrosanti

Giselle Mastrosanti is a proven leader in the global hospitality industry, recognized for driving operational excellence, maximizing financial performance, and building world-class dining experiences. With over thirty years of experience across Europe, Asia, Africa, and North America, she rose from front-of-house service in London to senior executive roles including General Manager, Managing Director, and Chief Operating Officer.Her expertise spans the full spectrum of hospitality operations—from concept development and financial strategy to team leadership and P&L management. As founder of Ganbaru Consultancy, Ms. Mastrosanti has successfully guided clients in transforming ideas into thriving restaurant concepts, overseeing everything from design and staffing to menu creation aligned with local culture.Her track record speaks for itself: under her leadership, restaurants consistently achieve outstanding service, exceptional food quality, and enduring profitability. Driven by determination and a passion for excellence, she empowers clients to realize their vision while ensuring operational and financial success.

Experience

  1. Vice President of Property Operations

    André Balazs Properties

    Mar 2024 — Present · US

    As Vice President of Operations at André Balazs Properties, Giselle Mastrosanti oversees the full portfolio of luxury hotels and F&B venues. She leads all aspects of operations—including financial performance, guest experience, and brand standards—while driving profitability, and excellence across every property.

Skills

  • Hospitality Management
  • Fine Dining
  • Marketing Strategy
  • Restaurants
  • Food & Beverage
  • Customer Service
  • New Business Development
  • Event Management
  • Catering
  • Business Planning
  • Hospitality
  • Marketing
  • Hospitality Industry
  • Retail
  • Advertising
  • Business Development
  • Business Strategy
  • Sales
  • Hotels
  • Market Research
  • Editing
  • Budgets
  • Food
  • Marketing Management
  • Management

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Giselle Mastrosanti — Vice President of Property Operations at André Balazs Properties in Cheyenne, WY, US | Unifers