Giselle Uribbe
Executive Assistant to the GM | Driving Operational Excellence • Team Leadership • Guest Experience Strategy
- Role
- Executive Assistant to the Gm at Marriott Vacations Worldwide
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Giselle Uribbe
I operate at the intersection of executive leadership and business operations, bringing…
Experience
Executive Assistant to the Gm
Feb 2023 — Present · Orlando, FL, US
Transforming the traditional Executive Assistant role by acting as a strategic operational partner to the General Manager of a premier Marriott resort. Recognized as a GSS Champion and award-winning leader committed to delivering exceptional guest and owner satisfaction.Key Contributions: Guest Experience: Spearheaded initiatives across F&B, Housekeeping, Engineering, and Front Office that lifted Guest Satisfaction Scores by 8%. Recognition: Earned Marriott’s Caring Culture and Excellence Always awards for leadership and impact. Operational Efficiency: Streamlined communication between the GM and six department heads, cutting project turnaround times and improving cross-team execution. Strategic Support: Partnered with GM on budget planning, performance tracking, and executive presentations that informed resort-level decisions. Culture & Engagement: Acted as GSS Champion, motivating teams through coaching, recognition, and accountability to sustain higher service scores.
Education
Colégio Pedro II
High School
Universidade Gama Filho
Bachelor's degree, Advertising
ESPM Escola Superior de Propaganda e Marketing
Postgraduate Degree, Marketing
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