Girish Kumar

About Girish Kumar

Results-oriented professional with diverse experience in operations management and business revenue management.Currently, as a Regional Manager - Supply at Flipkart, I handle Bihar & Jharkhand Supply Operation management with a team of Recruiters and Area Managers, ensuring smooth last mile delivery operations and optimizing supply fullfillment.My expertise lies in managing hyperlocal operations, with a proven track record of building new client relationships and expanding into new cities.During my previous tenure as Operation Manager with Borzo and Shadowfax for Delhi-NCR, I successfully led On-demand, Marketplace & Store-based hyperlocal operations, resulting in increased business planning and positive revenue management.Additionally, I am skilled in team leadership, having managed teams of over 3 City Managers, 6 Assistant Managers, 25 Team Leaders and Riders.My strengths include Cost optimization, performance management, and fostering strong client relationships.I am driven to contribute towards making India Greener & Pollution-free.

Experience

1. Manager Central

   Flipkart

   Nov 2025 — Present · Patna, IN

   Leading the Last Mile Supply ecosystem for the Bihar and Jharkhand cluster, ensuring 100% fulfillment of delivery capacity through strategic manpower planning and rigorous performance management.​Key Responsibilities:​Supply Chain Management: Bridging the gap between Hub Demand and Manpower Supply by forecasting daily/weekly requirements and managing rosters for delivery partners (Wishmasters).​Team Leadership: Managing and mentoring a distributed team of Field Recruiters, assigning catchment-specific targets to ensure continuous pipeline generation.​Performance Tracking: optimizing fleet productivity by tracking Daily Active Users (DAU), Logins, and Pack-Per-Man metrics via detailed MIS and Dashboards.​Funnel Optimization: Overseeing end-to-end sourcing operations—from lead generation and KYC compliance to onboarding and training—reducing time-to-hire and infant attrition.​Regional Strategy: Executing non-large last mile supply strategies to penetrate Tier-2 and Tier-3 markets across the region, ensuring operational continuity during peak sale events (BBD/Diwali).

Education

• IHM Hyderabad

  Bachelor of Science - BS

  2010 — 2013

Skills

• Hospitality Industry
• Sales Promotion
• Inventory Management
• Microsoft Office
• Sales
• Food
• Hospitality Management
• Catering
• Hotels
• Training
• Daily Deals
• Management
• Offers in Compromise
• Restaurants
• Hotel Management
• Teamwork
• Microsoft Powerpoint
• Hotel Contracting
• Customer Service
• Tourism
• Microsoft Excel
• Powerpoint
• Contract Negotiation
• Restaurant Management
• Hospitality
• Microsoft Word