Giridhar S

Renewal Manager @OneAdvanced

Bengaluru, IN

Currently leading the Renewals function within a centralized model, with direct management of a team of 18 professionals responsible for driving customer retention and recurring revenue across the enterprise segment. Successfully led the transition to a centralized renewals structure by redesigning processes and standardizing tools within Salesforce, resulting in more scalable operations and improved consistency across the process.Key responsibilities and accomplishments include:Managing the full lifecycle of the renewals process, ensuring timely execution and alignment with organizational revenue goals.Leading a cross-functional project focused on Annual Recurring Revenue (ARR) data cleansing to enhance data integrity, forecasting accuracy, and CRM-to-finance alignment.Collaborating closely with Sales, Customer Success, and Finance teams to optimize renewal strategy and improve customer experience.Setting clear performance objectives, providing ongoing coaching and support, and fostering professional development within a team of 18.Driving continuous process improvement and operational efficiency to support business scalability and long-term customer value.Demonstrated ability to lead through change, build high-performing teams, and deliver predictable, sustainable revenue outcomes in a complex SaaS environment.Collaborating closely with Revenue Operations to conduct termination and reduction analysis within ServiceNow, as part of a broader strategic initiative

Vijaya College, Bengaluru

BBM, Accounting and Finance

PES University

Master of Business Administration - MBA, Accounting and Finance