Giridhar Durge

Lead Customer Service at Kellanova | Ex-P&G | Promising Young Alumni, IIM Mumbai

Role
Customer Service Lead at Kellanova
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Giridhar Durge

Supply Chain Professional with 10+ years experience in Demand & Supply Planning, Order Management, Manufacturing Excellence, Logistics, Warehousing & Inventory Management.Giridhar is currently working with Kellanova heading Customer Service & Export Operations for India. Previously Giridhar worked with organizations like Jubilant FoodWorks (Operates Domino\'s Pizza, Dunkin etc. in India), Procter & Gamble and Berger Paints.He did his masters from IIM Mumbai in Supply Chain and Operations Management.

Experience

  1. Customer Service Lead

    Kellanova

    Dec 2023 — Present · Mumbai, IN

    Leading a dedicated customer service team for efficient order servicing and joint business planning with customers, enhancing customer satisfaction and loyalty.• Managing supply chain operations for Modern Trade and Digital commerce channels, optimizing processes for Indian and International retailers, resulting in increased efficiency and cost savings.• Managing end-to-end export supply chain operations to multiple countries, ensuring timely delivery and compliance with international regulations.

Education

  • Indian Institute of Management Mumbai

    Master of Business Administration (M.B.A.), Supply Chain Management

    2013 — 2015

  • SGGSIE&T, Nanded, Maharashtra

    B.Tech, Electronics and TeleCommunications Engineering

    2008 — 2012

Skills

  • Strategic Planning
  • C
  • Production Planning
  • Planning
  • Business Analysis
  • Cross-Functional Team Leadership
  • Microsoft Office
  • Distribution Requirements Planning
  • Demand Forecasting
  • Manufacturing
  • Supply Chain Management
  • Statistical Data Analysis
  • Six Sigma
  • Front Line Leadership
  • Team Leadership
  • Erp
  • Project Management
  • Operations Management
  • Project Planning
  • Powerpoint
  • Microsoft Excel
  • Materials Management
  • Team Management

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Giridhar Durge — Customer Service Lead at Kellanova in Mumbai, MH, IN | Unifers