Giovanni Garcia
Parking Operations Manager (Guest Service Manager) @Parking Management Company
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WORK HISTORY
Parking Operations Manager (Guest Service Manager) @Parking Management Company
Dallas, TX, US
Oversee daily parking and valet operations at assigned hospitality properties, ensuring compliance with service, safety, and operational standards- Lead and support on-site teams, providing coaching, performance management, and operational guidance- Coordinate staffing, scheduling, and workflow execution to support efficient daily operations- Partner with hotel leadership and corporate stakeholders to resolve escalations and maintain service excellence- Support training initiatives and process improvements to enhance operational consistency and guest experience.
EDUCATION
Champions School of Real Estate
Real Estate License
Richland Collegiate High School
High School Diploma
Dallas College
Associate of Science - AS, Biology, General
Purdue Global
Bachelor of Science - BS, Business Administration and Management, General
ABOUT GIOVANNI GARCIA
I am a parking and hospitality operations professional with experience leading daily operations, supporting teams, and maintaining high service and safety standards in fast-paced hotel environments.Currently serving as a Parking Operations Manager with Parking Management Company (PMC), I support on-site parking and valet operations, provide leadership and guidance to frontline teams, coordinate staffing and workflows, and partner with hotel leadership to ensure smooth and consistent operations.My leadership style is people-focused and accountability-driven. I value clear communication, operational consistency, and continuous improvement, and I’m experienced in supporting training initiatives, resolving escalations, and contributing to process enhancements that strengthen both service delivery and operational performance.Fluent in Portuguese and proficient in Spanish, I bring a collaborative mindset and adaptability to diverse teams. I’m passionate about developing people, improving operations, and continuing to grow within hospitality and parking operations leadership.
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