Giovanni Caserio
Customer Service Advocate @ SharkNinja | Trained in SalesForce,Zendesk, IOM, SNAP, SNEX, Braintree, Adyen
- Role
- Customer Service Advocate at SharkNinja
- Location
- Quincy, MA, US
- LinkedIn followers
- 500 followers
About Giovanni Caserio
As a Customer Service Advocate at SharkNinja, I play a pivotal role in ensuring a…
Experience
Customer Service Advocate
Jan 2025 — Present · Needham, MA, US
As a Customer Service Advocate at SharkNinja, I play a pivotal role in ensuring a seamless post-purchase experience for customers across North America and the UK. My daily responsibilities span across data analysis, financial reconciliation, logistical recovery, and cross-functional collaboration—all aimed at optimizing customer satisfaction and safeguarding company assets.
Education
University of Florida
Bachelor of Science - BS, Sport and Fitness Administration/Management
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