Giovanni Briones
Tutorial Content Development @Coursecareers
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WORK HISTORY
Tutorial Content Development @Coursecareers
Active Directory Administration on Server 2019: Installed and configure Active Directory Domain Services (promoted new domain) Setup file and folder shares and assigned permissions Used PowerShell to automate the creation of thousands of users Help desk ticketing system (osTicket) Created environment in Azure (compute) to install and configure osTicket Performed initial administrative setup of osTicket (users, groups, SLAs, help topics, etc) Created, triaged, and resolved mock tickets in lab environment
EDUCATION
CourseCareers
Information Technology
ACT
WorkKeys National Career Readiness Certificate
Penn Foster Group
High School Diploma with Concentration in IT
Victory Lap
Sales
ABOUT GIOVANNI BRIONES
I am a personable and energetic individual with over 5 years of experience in customer…
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