Giovanni Bitonti
Business Analyst @Durell Software
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WORK HISTORY
Business Analyst @Durell Software
Lead client-facing requirements workshops across insurance and financial services platforms• Translate underwriting guides, rating rules, and regulatory requirements into detailed functional specifications• Configure and enhance policy administration systems to support complex underwriting logic• Design and implement XML-based data transformations for internal integrations• Develop dynamic document automation workflows using advanced mergefield logic for policy generation• Maintain strong long-term relationships with senior stakeholders across multiple insurance clients
EDUCATION
Udemy Alumni
Python For Data Science and Finance, Computer Science
Università degli Studi di Parma
Business/Managerial Economics
Udemy Alumni
Web Developer Bootcamp, Computer Programming
ABOUT GIOVANNI BITONTI
Technical Business Analyst with experience delivering complex enhancements across insurance and financial services platforms.I specialise in bridging business requirements and technical delivery, translating underwriting and regulatory needs into scalable, automated, and integrated solutions.My core strengths include:• Enterprise requirements elicitation & stakeholder engagement• Process mapping (As-Is / To-Be) & optimisation• SQL-driven automation & data transformation• REST API integration & system interoperability• Agile (Scrum) cross-functional deliveryI’m passionate about building systems that are both technically robust and commercially valuable.
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