Giovanbattista Carpentieri
Aftersales Global Account Manager - Lubricants & Equipments @Maserati
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WORK HISTORY
Aftersales Global Account Manager - Lubricants & Equipments @Maserati
Modena, IT
EDUCATION
Sapienza Università di Roma
Laurea triennale
Università degli Studi di Roma Tre
Laurea Magistrale Ingegneria Aeronautica
Università degli Studi di Roma 'La Sapienza'
Laurea Ing. Aeronautica
SKILLS
ABOUT GIOVANBATTISTA CARPENTIERI
I’ve been working in the aftersales industry for over 15 years, and I’ve learned that real value isn’t measured only through KPIs but it’s built through trust with customers, dealer networks, and strategic partners. In every role I’ve held, whether managing service operations, supporting global markets, or driving process innovation, I’ve focused on a single goal: simplifying the customer experience and delivering measurable impact for the brand. I don’t believe in process for the sake of process. I believe in clarity, accountability, and teamwork. Aftersales is where a brand proves its value every day, in every interaction. If you\'re involved in customer service, service network management, or digital transformation in the post-sales space, I\'d be glad to connect and exchange ideas.
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