Giorgio C.

About Giorgio C.

As the Director of Operations at SA Hospitality Group, I leverage over 14 years of industry experience to enhance operational excellence and drive substantial business growth. My comprehensive oversight of the group’s operations includes strategic planning, enhancing workflow efficiencies, and ensuring compliance with all health and safety regulations. I am adept at steering our operations toward achieving business objectives, including rigorous budget control and profit maximization strategies. In my role, I am responsible for managing the day-to-day operational aspects of multiple restaurants, focusing on optimizing staff scheduling, inventory management, and the overall financial management of the business. Under my leadership, our operations have flourished, contributing to annual revenues that have consistently exceeded target, alongside achieving a 65% increase in sales through refined upselling techniques. I have a robust track record of fostering a positive workplace culture and enhancing employee retention, which has significantly reduced staff turnover rates. My effective recruitment, training, and management of a diverse team of over 150 staff members across various functions underscore my capability to synchronize large-scale operations smoothly. As Director of Operations, I am committed to sustaining our legacy of high-quality customer service while pushing the boundaries of operational efficiency and profitability. I am eager to continue applying my strong leadership skills and profound domain expertise to lead SA Hospitality Group to new heights.

Experience

1. Director of Operations

   SA Hospitality Group

   Apr 2024 — Present · New York, NY, US

Education

• Universidad de Oriente (VE)

  Medical Doctor Degree, Universidad de Oriente, 2006-2012, Medicine

  2009 — 2016