Gino Malcangi
3rd Line IT Support - Physical Desktop @Barclays UK
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WORK HISTORY
3rd Line IT Support - Physical Desktop @Barclays UK
L3 Desktop Support for Windows Desktop Estate* Problem & Change Management* Understanding of Complex IT issues* Maintenance of GPOs for Live Service Domains* On-Call Support for Major Incidents* BeyondTrust Privileged Management Administration* Use of ServiceNow for all Incident Management
EDUCATION
The Open University
Introduction to Cyber Security
SSR - School of Sound Recording - Manchester
Music Technology
QA - London
Amazon Web Services Essentials
I.T Base
Supporting MS Windows NT 4.0 Core Technologies
Bredbury Comprehensive
Maths, English, Science, Business Studies, Art
North Area College
I.T & Computer Applications & Electronics
The Knowledge Academy
Unix Fundamentals
QA - London
VMware vSphere: Skills for Operators (v5.5)
North Trafford College
Networking Essentials
SKILLS
ABOUT GINO MALCANGI
My IT journey\'s been a wild ride - from crawling under desks fixing cables to sitting in meetings planning the IT landscape. I\'ve learned a lot about what actually matters: keeping systems up, helping people get their work done, and making sure tech doesn\'t drive everyone crazy. I\'m a hands-on problem solver with a knack for getting things done, and I\'m always up for a new challenge. If you\'re looking for someone who can roll up their sleeves and make IT work, let\'s connect
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