Gino D.
Principal Presales Consultant @TSG
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WORK HISTORY
Principal Presales Consultant @TSG
Presales Consultant for Microsoft D365 CE
EDUCATION
Peterborough College
Higher National Diploma in Computer Studies, Computer and Business Studies
ABOUT GINO D.
With over 20 years working with Microsoft Dynamics 365, I specialise in Customer Engagement (Sales, Service, Marketing and related modules) and the Power Platform. I’ve delivered more than 70 successful CRM projects across industries including public sector, manufacturing, construction and not-for-profit.Today my focus is on presales and solution design, helping organisations see how Dynamics 365 and Power Platform can solve real business challenges. That means shaping solutions, building tailored demos, supporting tender responses and driving strategic conversations that connect technology to business value.I bring deep hands-on experience of the full project lifecycle, from requirements gathering and configuration through to user adoption, but my real strength lies in showing clients the art of the possible and guiding them towards successful outcomes with Microsoft’s business applications.I’m also actively working with AI in the Microsoft stack, exploring how tools like Copilot and custom AI agents can enhance productivity, improve customer engagement and open new opportunities for innovation.
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