Ginger Williams

Senior Implementation Consultant @RegEd

Raleigh-Durham, NC, US

Perform project implementations for customers from project inception through completion-Engage customers to ensure that requirements are understood-Use various tools to create and analyze reports in support of customer data validation and to identify issues requiring resolution-Monitor, manage and resolve customer requests in a timely and courteous manner-Work with business stakeholders and technical teams while building efficient working relationships-Produce supporting technical documentation for internal and external publication-Interface with internal and external clients with high level of professionalism and ability to convey recommendations to maximize success-Oversee scheduling and execution of routine data analysis and coordination of file receipt, transformation, processing, and quality control-Create and maintain customer specific project plans, ensures resources are scheduled accordingly to complete tasks, and manages client expectations for their online application implementation-Build strong relationships with client team members, work successfully under pressure, maintain positive attitude, and meet client project deadlines in an efficient and professional manner.

Community College of Aurora

Computer Science