Ginger Fletcher

Manager Meetings and Events @Inteleos

US

Develop and execute strategies for internal and external meetings/events, including governance, programs, educational initiatives, and community building.• Negotiate contracts and manage budgets for all events and exhibitions, ensuring fiscal responsibility and maximum ROI.• Lead and manage staff, overseeing their development and performance.• Serve as primary point of contact for the distribution/fulfillment center, coordinating activities and communication between the center, staff, and other stakeholders.• Manage organizational travel program and vendor relationships.• Serve as on-site event manager for select meetings/events.• Act as organization-wide resource on meetings/events, collaborating with staff, volunteers, and vendors.• Develop and implement comprehensive CX strategies to enhance customer satisfaction across all touchpoints• Negotiate contracts and agreements with vendors, supplies and contractors.• Coordinate with marketing and sales team to promote exhibitions and events.• Research and implement new meeting/event trends and best practices.• Develop and maintain processes for organizational ANAB accreditation.• Ensure effective communication of event details to all stakeholders.

Strayer University

Bachelor of Business Administration - BBA, Hospitality and Tourism Management