Gina Spivey

About Gina Spivey

Strong leader with 25+ years in healthcare management and compliance with progressive and extensive experience in driving operational, productivity, and service goals across diverse environments. Demonstrable talent for identifying and resolving issues, developing process improvement plans, and teaching and executing best practices to streamline workflow. Tenacious driver of improved clinical and financial outcomes. Expertise in human resource management through empowering others, providing motivational support, establishing focus and cultivating talent. Highly skilled in analytical thinking, training, implementing, and managing change.Health Compliance, Regulatory, and Quality D••••••••@gmail.com81••••••68If you are looking for someone with a stong work ethic who has expertise in the healthcare arena that include Compliance, Privacy, Regulatory Compliance, Quality Management, Customer Service, Complaint Resolution, Program Development, Health Information Management, Policy Management, Strategic Planning, and Risk Management - then I am the person you are looking for. Given the chance, I would be an asset to your organization. Core Competencies:*Healthcare Compliance*HIPPA Privacy*Quality Improvement*Root Cause Analysis*Policy Management*Training*Strategic Planning*Risk Management*Complaint Resolution/Customer Service*Project Management*Microsoft Office*Electronic Health Records*Release of InformationAccomplishments:*Investigate Complaints/Concerns reported to Compliance Department with 100% closure.*Develop, implement, and maintain Corporate Compliance programs, policies, procedures, and control to ensure all operation conform to established standards, agency regulations, guidelines, and industry compliance trends.*Design tracking mechanisms and tools to monitor processes and policies related to regulatory compliance.*Respond to requests from Government Agencies timely and accurately.*Development of Health Information Management Manual which included policies, procedures, and guidelines for medical record maintanenace and records management.*Agency for Health Care Administration SIlver Quality Award Examiner.*Management of Policies and Procedures for company.*Training of all new staff on Quality Assurance/Process Improvement.*Ensure compliance and mandatory training for all associates.Please contact me for any opportunities.

Experience

1. Regulatory Compliance Manager

   Synapse Health

   Mar 2023 — Present

Education

• Grand Canyon University

  Master's degree, Public Administration w/ emphasis in Healthcare

• University of Florida

  Bachelor’s Degree, Exercise Science

• University of Florida

  Master of Science (M.S.), Therapeutic Recreation/Recreational Therapy