Gina M.

Business Administrator @GreCon Limited

Blaydon-on-Tyne, GB

Supporting the Managing Director, I manage administrative tasks, oversee office functions, and act as a central point of communication across the business- Executive support: Scheduling meetings, coordinating travel, and facilitating internal communications- Salesforce CRM super-user: Collaborating with subsidiaries to optimize the implementation of Salesforce in the UK office. I manage all aspects of the system, including Service Cloud, Sales Cloud, and Marketing Cloud. I provide ongoing training to all office and engineer staff- Office management: Managing facilities, liaising with teams and external contacts, and maintaining office supplies- Fleet management: Oversee all vans on fleet, ensuring Services, Road Tax and MOT\'s are up-to-date, as well as exterior maintenance of the vans- Data and documentation: Producing reports, presentations, and statistical analysis using Office 365- Marketing: Managing social media calendars using planning platforms, creating posts with Canva, and running email campaigns via Salesforce Marketing Cloud- Event and training coordination: Organising in-house and external events and staff training sessions- Financial assistance: Assisting the finance team with processing invoices- HR support: Developed an onboarding process for new starters and ensure smooth onboarding, working closely with heads of departments.

Newcastle University

Bsc