Gina Hoffmann

About Gina Hoffmann

I am an Inventor with U.S. Patents, a previous Product Manager, MTC Technical Architect, Director of Business Applications & PMO, Project Manager, Customer Success Manager, National Business Systems & Process Manager, Frontline Worker SME, and Technical Specialist. I am a Technical Leadership Development Program Alumni and a Bachelors of Microsoft Health Alumni. I have been a Speaker at Microsoft Airlift, am a Camp Copilot MVP, Champion, and Microsoft 365 Coach. Empowering Organizations with Microsoft Copilots | Enabling workforce to be productive virtually | Empathy in Action | Employee Experience.

Experience

1. Principal Ai Business Solution Engineer

   Microsoft

   Sep 2025 — Present

   In my role as a Principal AI Business Solution Engineer, I work closely with selected Microsoft enterprise customers and partners to engineer solutions that leverage Microsoft 365 Copilot, Copilot Studio, Viva, and Frontline Worker solutions with related security, compliance, and governance solutions.

Education

• Northern Illinois University

  Bachelor of Science, Corporate Communications

• The George Washington University School of Business

  Master Certificate, Project Management

  2000 — 2002

Skills

• Customer Service
• Business Integration
• Team Leadership
• Strategic Planning
• Process Improvement
• E-Commerce
• Project Delivery
• Integrated Marketing
• Microsoft Office
• Agile & Waterfall Methodologies
• Business Process Mapping
• Store Management
• Vendor Management
• Cross-Functional Team Leadership
• Management
• Team Building
• Telecommunications
• Inventory Management
• Inventory Control
• Pmo
• Leadership
• Business Development
• Business Process Improvement
• Project Management
• P&L Management
• Retail
• Merchandising
• Customer Experience