Gina G.
- Role
- BetterUp
- Location
- Menlo Park, CA, US
- LinkedIn followers
- 500 followers
About Gina G.
15+ Years in SAAS, Consumer Technology, and High Tech I help both fast growing…
Experience
Present
Education
Stanford University
Creative Writing, Compassion and Altruism Research, Continuing Education
2016 — 2018
The Open University
International Business
2017 — 2018
The Open University
Thought Systems Engineering
2017 — 2018
Kankakee Community College
Communication and Media Studies
Olivet Nazarene University
Communications, Mass Communication/Media Studies
University of Oxford
Creative Writing, Continuing Education
2022 — 2023
San Francisco State University
Project Management Professional
2015 — 2015
Skills
- Crm
- Workforce Management
- Outsourcing
- Call Centers
- Leadership
- Operations Management
- Management
- Telecommunications
- Call Center
- Customer Satisfaction
- Customer Experience
- Training
- Customer Service
- Vendor Management
- Bpo
- Team Leadership
- Process Improvement
- Quality Assurance
- Strategy
- Performance Management
- Account Management
- Customer Retention
- Contact Centers
- Team Building
- Program Management
- Strategic Planning
- Service Delivery
- Recruiting
- Change Management
- Coaching
- Cross-Functional Team Leadership
- Business Process Improvement
- Business Analysis
- Employee Training
- Project Management
- Management Consulting
- New Business Development
- Time Management
- Analysis
- Human Resources
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